Privacy Policy
Last Updated: Sept 13, 2023
Welcome to RoboBurger's Privacy Policy. Here, we detail our data practices concerning personal information collected from you during interactions, events, and use of our services, including our website (www.theroboburger.com), mobile apps, and physical locations. Please read this policy carefully.
Information Collection
We collect information from you through:
Information You Provide:
Account and profile creation.
Order details, including dietary preferences.
Payment information.
Communications with us.
Event registrations.
Surveys, promotions, and sweepstakes.
Health data, as needed for safety.
Information from Partners:
Business-related details from partners.
Financial and transactional information.
Information We Collect Automatically:
Usage data.
Device data.
Location information.
Information from cookies and similar technologies.
Information We Collect from Others:
Information from food and delivery platforms.
Information from log-in services and social networks.
Information from business partners and service providers.
Information from other account holders or guests.
How We Use Your Information
We use collected information for various purposes, including:
Enhancing and personalizing our services.
Analyzing usage and improving services.
Managing accounts and verifying information.
Communication, including marketing.
Facilitating transactions and customer support.
Ensuring safety at our locations.
Conducting research and security measures.
Complying with legal obligations.
Information Disclosure
We may disclose your information to:
Order recipients.
Service providers.
Affiliates.
Comply with legal requirements.
In the event of business transfers.
Other unaffiliated third parties.
Your Rights and Choices
You have rights regarding your information, including access, correction, deletion, and opting out of certain data practices. You can also manage marketing communications and mobile app settings.
Online and Mobile App Advertising
You can control online advertising preferences and opt-out of mobile app advertising through device settings.
Notice of Right to Opt Out
You may have the right to opt out of certain information disclosures for advertising purposes.
Notice of Financial Incentives
We offer voluntary incentives that require personal information, which you can participate in as per the terms.
Data Security
We employ security measures to protect your information, but no method is entirely foolproof. Please take steps to keep your data safe.
Links to Other Sites
Our services may contain links to third-party websites with their privacy policies. Be sure to review their policies before providing any information.
Children’s Privacy
Our services are not for children under 13, and we do not knowingly collect their personal information.
California Privacy Notice of Collection
For California residents, we provide additional information about our data practices, including the categories of personal information collected, purposes, and disclosures.
Categories of Information We Collect
We collect various types of information and use them for specific purposes. Here's a summary:
Identifiers: This includes your name, address, phone number, email, and device information like IP addresses. We use this information for order processing, providing services, personalization, safety, research, marketing, and security. We may share this with food recipients, service providers, advertisers, affiliates, legal entities, and others with your consent.
Customer Service Information: Questions, messages, and voice recordings you send us through different channels. We use this to process orders, improve services, and ensure security. Sharing may involve service providers, affiliates, legal entities, and others with your consent.
Financial Information: Credit card data stored by payment processors for order processing, communication, verification, and security. Sharing may occur with third-party payment processors and legal entities.
Transactional Information: Details about your transactions and event attendance. We use this for order processing, service improvement, marketing, and security. Sharing may involve food recipients, service providers, advertisers, affiliates, legal entities, and others with your consent.
User-Generated Content: Content you provide voluntarily, enhancing services, research, and marketing. Sharing may include service providers, advertisers, affiliates, legal entities, and others with your consent.
Survey, Research, Feedback, or Sweepstakes Information: Data from surveys and feedback to improve services and for research. Sharing may involve service providers, advertisers, affiliates, legal entities, and others with your consent.
Business Information: Information related to your employer and contact details. We use this for communication, improvement, and security. Sharing may involve service providers, affiliates, legal entities, and others with your consent.
Internet Network and Device Activity Data: Browsing and usage information for personalization, improvement, and marketing. Sharing may include service providers, advertisers, affiliates, legal entities, and others with your consent.
Audio or Visual Information: CCTV footage and security-related data, and audio recordings for security and research. Sharing may involve service providers, affiliates, legal entities, and others with your consent.
Geolocation Information: Approximate or precise location data. We use this for various purposes, including order processing, personalization, marketing, and security. Sharing may include service providers, advertisers, affiliates, legal entities, and others with your consent.
Information About Others: If you provide information about others, we use it for order processing, communication, improvement, research, marketing, and security. Sharing may involve service providers, advertisers, affiliates, legal entities, and others with your consent.
Health Information: Data collected for safety in response to public health guidelines. We use it for order processing, communication, improvement, and security. Sharing may involve service providers, affiliates, legal entities, and others with your consent.
Other Information: Any additional information you provide during your use of our services. The use and sharing will depend on the specific information provided.
Sale and Sharing of Personal Information
We may share your information with third parties for various purposes. This may be considered a "sale" or "sharing" under applicable laws. You can manage your choices regarding the use of your information for advertising purposes.
Retention
We retain your information as needed for the services, legal obligations, security, and other legitimate purposes. You can request deletion or changes to your information.
International Users
We are based in the United States and may transfer your data to service providers and partners in other countries. By using our services, you agree to such transfers.
Changes to This Privacy Policy
We may update this policy periodically. You can check the "Last Updated" date to see if there have been changes. If there are significant changes, we will notify you as required by law. Your continued use of our services indicates your acceptance of these changes.